PLEASE NOTE: ALL SALE ITEM PURCHASES ARE FINAL. WE DO NOT OFFER REFUNDS OR EXCHANGES ON SALE ITEMS.
We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we’ll gladly accept return of an unworn item within 14 days (domestic returns) or 18 days (international returns) once purchase is received. Items should be in the original condition, including tags.
This does not apply to any items purchased on sale or from the clearance section - these items have a no refund or exchange policy.
Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely we will not be able to complete the refund, so you may want to send it registered post.
HOW TO RETURN FOR A REFUND:
Please send the tagged/unworn item along with your NAME, EMAIL and ORDER NUMBER to the address below. If you do not include this information we may not be able to refund you. We will credit your original method of payment within 10 business days of return of item, minus original shipping charges.
Please note we DO NOT offer exchanges, but of course you are welcome to return an item for a refund and re-purchase your preferred item/size once we’ve refunded you. Excluding SALE ITEMS.
Jipsi Cartel returns
2/91 Princes Highway
Milton NSW 2538